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Manage my Subscription

Learn how to update, upgrade, downgrade, or cancel your Linbox subscription using the Stripe Customer Portal.

Guillaume Odier avatar
Written by Guillaume Odier
Updated over 5 months ago

Accessing Your Subscription

To manage your subscription:

  1. Go to Workspace Settings

  2. Click "Manage Subscription"

  3. You’ll be redirected to Stripe Checkout

From there, you can:
Upgrade or Downgrade Plans
Update Payment Information
View & Download Invoices
Cancel Your Subscription

Upgrading & Downgrading

Upgrade to Team Plan

  • Invite new members → The plan automatically adjusts.

  • Pro-Rated Billing → You only pay for the remaining days in the billing cycle.

  • Volume Discounts Available → Contact us for details.

Downgrade to Personal Plan

  • Remove all additional users → The workspace reverts to Personal.

  • If you're on Team and want to switch to Personal, remove extra members first.

Trial Expiration

  • 14-Day Trial for new workspaces.

  • If no payment info is added, all members are moved to Free Plan at the end of the trial.

Canceling Your Subscription

To cancel your plan:

  1. Click "Manage Subscription"

  2. You’ll be redirected to the Stripe Customer Portal

  3. Select Cancel Subscription

🔹 After canceling, your plan remains active until the end of the billing period.
🔹 Users can switch to Personal if they leave a workspace.

Billing & Payments

💳 Payments Secured by Stripe – Recurring payments are handled safely via Stripe.
📆 Pro-Rated Charges – If a user joins mid-cycle, billing adjusts accordingly.
📜 Invoices Available – Download past invoices from the Stripe portal.

For any issues, feel free to Contact Support.

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